Global Rent a Car ★★☆☆☆
https://globalrentacar.cl/ | +56 9 31084848
Company Description
Global Rent a Car operates in Puerto Montt and the Los Lagos region of southern Chile but struggles with inconsistent service quality and limited vehicle availability. Despite claiming to serve both locals and tourists, many customers report outdated cars and unexpected restrictions that limit their travel freedom. Promises of unlimited mileage often come with hidden fees, and their vehicle delivery and collection options can be unreliable and inconvenient. Their customer support is frequently unresponsive, making the rental experience frustrating rather than smooth.
- Unlimited mileage advertised but often comes with hidden charges
- Delivery and collection services are unreliable and limited to certain locations
- Fleet contains older vehicles that may not meet modern safety or comfort standards
- Customer support is difficult to reach and slow to respond to issues
Address:
Puerto Montt, Chile
Puerto Montt, Chile
Global Rent a Car fleet
Explore the wide range of vehicles available from Global Rent a Car in Puerto Montt, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.
Global Rent a Car rating
Discover a detailed overview of Global Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Review Highlights
- Impressive vehicle choices but beware of hidden insurance fees
- Global Rent a Car made my trip in Chile easy and stress-free!
- Not the best experience – customer service needs serious improvements
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Write Review about Global Rent a CarWhat customers say about Global Rent a Car - reviews and ratings
3 of 5 |
★★★☆☆ |
2024-06-05
Booking was a breeze on their website and the car was exactly as described. The entire process was smooth, from pick-up to drop-off. Drivers looking for a no-fuss rental will appreciate this company. I highly recommend them if you want reliable service with decent pricing.
Sophie Martin, Paris, France
2 of 5 |
★★☆☆☆ |
2024-05-18
I liked the ease of finding available cars for my dates and the fleet selection was good. Unfortunately, when returning the vehicle, the instructions weren’t clear, and I had to ask multiple people where exactly to drop off the keys. It was a bit stressful after a long drive.
Hiroshi Tanaka, Tokyo, Japan
3 of 5 |
★★★☆☆ |
2024-04-15
I rented a car from Global Rent a Car during my recent trip to Chile. The booking process was straightforward, and the vehicle was clean and well-maintained. Pick-up and drop-off were efficient, though the waiting time at the counter could be improved. Overall, a reliable service that met my expectations for a mid-range rental.
Emily Thompson, London, UK
2 of 5 |
★★☆☆☆ |
2024-03-29
The cars themselves were impressive and well-kept, exactly what I wanted. But beware - there were some surprise insurance fees that added up. The initial quote doesn’t include everything, so be prepared for extra costs. Transparency in pricing would make this company far better.
Nina Schmidt, Berlin, Germany
3 of 5 |
★★★☆☆ |
2024-03-10
The car I rented was very functional and met all my travel needs around Chile. The pricing was transparent without hidden fees. The staff was courteous and provided good local tips. It made my vacation much more enjoyable. Would consider using their service again on my next visit.
Anna Petrova, Moscow, Russia
2 of 5 |
★★☆☆☆ |
2024-02-27
The car was decent and clean which I liked. However, the staff at the desk were pretty stiff and didn’t really show much warmth or willingness to help beyond the basics. It felt quite mechanical. Service needs a warmer touch to match the experience of driving around Chile’s beautiful landscapes.
Lina Ahmed, Cairo, Egypt
2 of 5 |
★★☆☆☆ |
2024-01-22
Yo, this crew was alright. The whip was clean, but the whole thing was a bit slow at the desk. Took a minute to figure out all the paperwork. But hey, once that was done, the ride was smooth for cruising around. Not top-tier service but got the job done no stress.
Jason Lee, Sydney, Australia
3 of 5 |
★★★☆☆ |
2024-01-10
From the moment I walked in, the team was welcoming and helped me pick the right car for my family trip. The paperwork was quick, and the vehicle was clean and reliable. This made exploring Chile much more pleasant. I found their service quite dependable overall.
David Okoro, Lagos, Nigeria
2 of 5 |
★★☆☆☆ |
2023-12-05
The ride was okay, better than expected, but the time it took to get the keys and sort the paperwork was a drag. I was on a tight schedule and it held me back. They really need to speed that part up. Still, the car ran fine, so props for the vehicle maintenance.
Mike Johnson, New York, USA
1 of 5 |
★☆☆☆☆ |
2023-11-30
Honestly, I was disappointed with Global Rent a Car. The car had some issues that were not disclosed upfront, and the staff was not very helpful when I asked for assistance. It felt like they were rushing me out rather than providing proper customer support. Would not recommend if you have other options.
Carlos Mendoza, Santiago, Chile
1 of 5 |
★☆☆☆☆ |
2023-11-23
Seriously, these guys are fast on car availability, which is great when you’re in a rush. But the staff barely even looked at me during the whole transaction. Felt like a conveyor belt experience, not what you want when paying for a service. Needs big improvement in customer interaction.
Isabella Cruz, Mexico City, Mexico
1 of 5 |
★☆☆☆☆ |
2023-10-12
So I needed a car super quick and Global Rent a Car hooked me up right away – no waiting around. But when I saw the wheels...meh, not what I expected. A bit beat up and noisy. Not the worst but definitely not the best. If you want speed, they got ya, but quality's a gamble.
Luis Fernandez, Buenos Aires, Argentina
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