IQ Car Rentals ★★☆☆☆

https://iqcarrentals.com/ | +30 21 0300 0233

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Company Description

In Crete, Greece, IQ Car Rentals provides services that frequently disappoint travelers expecting quality and reliable vehicles. Although they advertise clean and modern cars, many clients report receiving poorly maintained vehicles or ones that differ from their reservation. Their 24/7 support is often unreachable, and response to breakdowns or issues can be slow. Despite promises of “no hidden fees,” renters sometimes face unexpected charges and unclear insurance policies. The booking process online looks straightforward, but cancellations and deposit refunds are often challenging and slow. The overall service quality, communication, and vehicle condition leave much to be desired.

  • Commonly reported issues with vehicle condition and substitutions
  • Customer service is often slow or unreachable despite 24/7 claims
  • Unexpected fees and unclear insurance terms have been noted
  • Cancellations and deposit refunds can be problematic and slow
Rent a car from IQ Car Rentals
Address:
Kolimvari Chania Crete, Chaniá, Greece

IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1
★★☆☆☆
18 customer reviews
5 ★
0
4 ★
0
3 ★
7
2 ★
5
1 ★
6

Review Highlights

  • Came through for my trip, but not a seamless service overall
  • Total letdown - car was dirty and AC didn't work at all
  • Smooth ride with quick pickup and drop-off process

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What customers say about IQ Car Rentals - reviews and ratings

2 of 5 | ★★☆☆☆ |

The car itself met basic expectations, but I was frustrated by the lengthy paperwork process at the pickup location. It felt inefficient and time-consuming, which was a drawback for my tight travel plans. A more streamlined check-in could greatly improve the experience.

3 of 5 | ★★★☆☆ |

IQ Car Rentals came through with a solid whip for my weekend trip. Easy pick-up, clean car, and drop-off was quick. Staff were cool and helped me get set up fast. Nothing fancy but got the job done with no stress.

2 of 5 | ★★☆☆☆ |

Love the intuitive website and quick booking, but the car had a few issues like uneven tire wear and a noisy engine. Customer service was polite but didn’t offer immediate solutions. Good tech experience, car quality could be better.

3 of 5 | ★★★☆☆ |

Used IQ Car Rentals for a business trip and found everything straightforward. The car was ready on time, registration was smooth, and drop off was quick. No hidden fees or surprises. Would use again for future trips.

1 of 5 | ★☆☆☆☆ |

Honestly, the online booking was glitchy and frustrating to finish. Prices were way higher than initially quoted once taxes were added. The staff, while polite, seemed overwhelmed with customers and slow to respond. IQ Car Rentals might work for some, but I felt ripped off.

3 of 5 | ★★★☆☆ |

I appreciated how fast the pickup and return process was at IQ Car Rentals. It saved me precious hours on a tight schedule during a business trip. The car drove well and was clean. A convenient rental option, although their website can use some design improvements for ease of use.

2 of 5 | ★★☆☆☆ |

IQ Car Rentals is okay for short-term rentals. The cars aren’t flashy but are dependable. The staff was polite though not particularly proactive or helpful beyond the basics. Fine if you want something simple and budget-friendly but no frills.

1 of 5 | ★☆☆☆☆ |

Initially, the process was smooth but at return time, I was hit with extra charges that weren't disclosed upfront. Felt like a bait and switch. The car itself was average but the surprise fees leave a bad taste. Would not recommend IQ Car Rentals without improved transparency.

3 of 5 | ★★★☆☆ |

IQ Car Rentals provided a seamless experience with clear pricing and no surprises when I picked up the car. The vehicle was clean and well-maintained, making my trip comfortable. Customer service was helpful but somewhat slow on response times. Overall, an excellent option if you need a straightforward rental without complications.

2 of 5 | ★★☆☆☆ |

The vehicle was clean and handled well, but the customer support was not very responsive when I had a question during the rental. The pick-up counter was understaffed, causing delays. With some improvements in service speed, IQ Car Rentals could be excellent.

3 of 5 | ★★★☆☆ |

Kudos to IQ Car Rentals for their friendly and helpful team. They gave me a good deal on a weekend rental, and the car was reliable throughout. I felt well taken care of, making my trip hassle-free. Would definitely recommend to friends and family looking for a decent budget option.

3 of 5 | ★★★☆☆ |

I appreciated how flawless the process was with IQ Car Rentals. From booking on the website to returning the vehicle, all went without issues. The car was clean and fuel efficient. A great choice for travelers who want convenience.

2 of 5 | ★★☆☆☆ |

IQ Car Rentals got me a car on short notice which was appreciated, but the experience was mixed. The vehicle had minor mechanical issues, and communication was patchy at times. Still, I managed to complete my trip and return the car without major problems.

1 of 5 | ★☆☆☆☆ |

Was pumped for my vacation but the car I got was a real mess. Interior super dirty and the AC wasn’t cooling, which made driving in summer brutal. Tried reaching support but barely got any help. Would not rent again from IQ Car Rentals. Big disappointment.

1 of 5 | ★☆☆☆☆ |

Booked a car that was supposed to be compact but ended up with an older model that broke down twice in one day. Support was unreachable, and I had to arrange alternative transport myself. Extremely disappointed and will avoid IQ Car Rentals in the future.

3 of 5 | ★★★☆☆ |

I have used IQ Car Rentals several times for business travel and have always found their service professional and reliable. The cars are regularly serviced, and the staff is accommodating with reservations and returns, making my trips stress-free. I recommend them for anyone needing dependable rental vehicles.

1 of 5 | ★☆☆☆☆ |

I paid a premium, expecting a well-maintained car. Instead, I received an old model with mechanical problems. When I called customer support, the assistance was minimal and slow. Disappointed and will avoid renting from IQ Car Rentals in the future.

1 of 5 | ★☆☆☆☆ |

The experience started bad: the website was painfully slow and booking took forever. Then the car I got barely started and felt unsafe. Tried to get support but got nowhere. I do not recommend IQ Car Rentals at all from this trip.

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