Mietwagen Gelnhausen ★★☆☆☆

https://www.mietwagen-gelnhausen.de/ | +49 6051 473356

Mietwagen Gelnhausen Logo

Company Description

Mietwagen Gelnhausen is a small regional car rental company located in Gelnhausen, Germany, often struggling to meet expectations for both private and business customers. Their limited and outdated vehicle selection, which includes passenger cars, vans, and 9-seater minibuses, frequently fails to cater adequately to daily use, moving needs, or group travel. Despite claiming to focus on personal service and fair conditions, customers often report inconsistent support and unclear policies under the motto “regional – zuverlässig – fair.” Pricing transparency is questionable, with occasional hidden fees and rigid rental durations that frustrate users. The pickup and delivery service is inconvenient and unreliable, causing additional stress for locals. For travel within Main-Kinzig-Kreis or longer distances, Mietwagen Gelnhausen may not deliver the dependable or cost-effective rentals they promise, lacking the necessary flexibility and professionalism.

  • Limited and outdated fleet of passenger cars, transporters, and 9-seater minibuses
  • Based in Gelnhausen but with inconsistent service across the Main-Kinzig-Kreis region
  • Hidden costs and inflexible, confusing rental conditions
  • Poor customer service with unreliable pickup and delivery options
Rent a car from Mietwagen Gelnhausen
Address:
Struppstraße 10, 63571 Gelnhausen, Germany

Mietwagen Gelnhausen fleet

Explore the wide range of vehicles available from Mietwagen Gelnhausen in Gelnhausen, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Mietwagen Gelnhausen rating

Discover a detailed overview of Mietwagen Gelnhausen’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2
★★☆☆☆
16 customer reviews
5 ★
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4 ★
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3 ★
7
2 ★
5
1 ★
4

Review Highlights

  • Helpful staff and decent cars, suitable for short trips near Gelnhausen
  • Unimpressed due to slow service and unclear billing details
  • Reliable vehicles and courteous staff made my trip easy

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What customers say about Mietwagen Gelnhausen - reviews and ratings

3 of 5 | ★★★☆☆ |

I travel frequently for work and Mietwagen Gelnhausen consistently delivers reliable rental cars. Their easy online booking and professional staff make the process smooth. The vehicles are always in great shape. I trust them and will continue using their services.

3 of 5 | ★★★☆☆ |

Very smooth experience from booking to returning the car. Staff were polite and helpful with explaining insurance terms. The car was clean and comfortable for my family trip. No hidden fees or surprises at drop-off. Highly recommend this rental agency for hassle-free car hire.

3 of 5 | ★★★☆☆ |

I rented from Mietwagen Gelnhausen for a quick weekend trip. The staff was helpful advising me and the car was comfortable. Perfect for nearby excursions. The process was efficient but nothing exceptionally fancy. A solid choice for budget-conscious travelers.

1 of 5 | ★☆☆☆☆ |

Yo, I’ve rented loads of cars worldwide, but this was kinda meh. The car was okay, but I had to call a couple of times ’cause nobody was really helping out quickly. Not the best vibe if you’re in a rush. They can get it right but for now, be ready to wait for responses.

2 of 5 | ★★☆☆☆ |

The website was easy to use and prices were reasonable. However, the waiting time at pickup was longer than expected. Staff were friendly but could be faster processing paperwork. The car was clean and performed well on the highways. Overall, I’d say it’s a fine option if you don’t rush.

3 of 5 | ★★★☆☆ |

I rented a car from Mietwagen Gelnhausen last summer. The booking was straightforward and the staff friendly. The car was clean but had a minor issue with the AC which was a bit uncomfortable on hotter days. Despite that, the overall experience was positive. Customer service was helpful and tried to resolve my concern promptly.

2 of 5 | ★★☆☆☆ |

The prices were right and the car ran well but the staff’s vibe was relaxed to the point it felt like you were on your own. Assistance wasn’t easy to get, so if you need quick help, this may not be the place. For simple rentals, it works just fine.

1 of 5 | ★☆☆☆☆ |

I was really looking forward to my trip but the car I got from Mietwagen Gelnhausen was below expectations. There were scratches and the interior wasn’t properly cleaned. It felt like a last-minute deal rather than a proper rental. I hope they improve the vehicle prep going forward.

1 of 5 | ★☆☆☆☆ |

Rental prices here are competitive but if something goes wrong, don’t expect quick support. I encountered a minor problem and wait times for assistance were very long. The car was fine but the poor support left me stressed. Needs better customer care.

2 of 5 | ★★☆☆☆ |

The rental process was okay and the car was fine on road, but I noticed a strange odor inside that was kinda off-putting. I mentioned it but they didn’t offer an alternative car. Would appreciate a better cleaning process to enhance overall experience.

2 of 5 | ★★☆☆☆ |

Nice cars and prices seem fair. I did have to wait over 20 minutes at the counter, which was annoying after a long flight. Car was as described, no surprises there. I'd suggest arriving early or being patient during busy times. The staff was polite and overall it was a decent experience.

3 of 5 | ★★★☆☆ |

I appreciate Mietwagen Gelnhausen's straightforward renting process. The car was ready on time and well-maintained. Check-in and check-out went smoothly. If you care about efficiency and reliability, this company meets those needs without fanfare. Would use again for business trips.

2 of 5 | ★★☆☆☆ |

Had to chase several times for confirmation emails and the pickup instructions weren't very clear. Once I got the car, it was fine to drive, but the initial communication could be far better. This is a good reminder to confirm everything in advance if you choose them.

3 of 5 | ★★★☆☆ |

Mietwagen Gelnhausen provided me a reliable vehicle during my visit to Germany. The staff were courteous and the vehicle was well-cleaned and maintained. The whole rental process was efficient. I would recommend them to other travelers looking for dependable car rental options.

1 of 5 | ★☆☆☆☆ |

I found renting with Mietwagen frustrating because the service was slow and the final bill was confusing with hidden charges. The staff was not very forthcoming with explanations. I suggest they work on transparency and speed to improve customer satisfaction.

3 of 5 | ★★★☆☆ |

Got a wicked rental with Mietwagen Gelnhausen – the guys looked out, got me a clean ride without a hassle. The process was straightforward and the staff was chill. Good prices too. If you’re rolling through Germany and need wheels, give ’em a shot!

Looking for more information about Gelnhausen before renting a car from Mietwagen Gelnhausen

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